top of page

Solelunastro LLC Liability Disclaimer & Privacy Terms

Solelunastro (the “Company”) has the right to refuse service and refund the client at any point during the session if the Company feels it cannot assist the client or is not equipped to assist the client in the way they may need or request. Solelunastro has the right to terminate a session without a refund if the Company believes the client is acting inappropriately or for any other reason.

 

LIABILITY DISCLAIMER — 

Any interpretation, insight, or other message that you receive from an astrology reading provided by Solelunastro is not guaranteed, nor is it a substitute for advice, programs, information, or treatment that you would receive from a licensed professional such as a lawyer, doctor, psychiatrist, financial advisor, etc. 

 

Solelunastro does not provide professional or accredited legal, medical, psychological, or financial services. Solelunastro provides no guarantees, express or implied warranties, or assurances of any kind. By purchasing an astrological reading from Solelunastro, you acknowledge that any insight or interpretation provided cannot necessarily predict the future or forecast events. Solelunastro is not responsible for any interpretation or use made by the client of the insight, data, or feedback mentioned in the astrological reading. As a client of Solelunastro, you understand that Solelunastro is not responsible for any decisions made or actions you take after your session. Readings, consultations, and any information or guidance given during the reading with Solelunastro are for entertainment purposes only. 

 

By agreeing to these terms, you take full responsibility for your after-care, understand that you should not rely on any information gained from a reading with Solelunastro to make any decision that would affect your legal, medical, or financial conditions, and recognize that Solelunastro is in no way a certified therapist or medical practitioner. 

 

Having read this liability disclaimer and agreeing to continue with the Company’s services, the client acknowledges that the client intends to a complete and unconditional release of all liability to the greatest extent allowed by the law of the Company.

 

PRIVACY/CONFIDENTIALITY TERMS — 

By sharing your birth data with Solelunastro, you explicitly consent to their use of your natal data for the following purposes only:

  1. For the astrologer to provide astrological services to you for the specified reasons and relevant topics you have inquired about in your new client form;

  2. For Solelunastro to utilize your information for future consultations with you

  3. For Solelunastro to utilize your information for the Company’s own private study and research 

  4. The use of your birth information for any other purpose will require your explicit and written consent before use. 

Solelunastro LLC Booking Policies

By purchasing an astrology reading from Solelunastro, you, the client, agree to the following booking policies:

The client booking a service with Solelunastro is 18+ years of age. If the client is underage, written parental consent and permission are required via email (solelunastro@gmail.com) 1 week before the date of the scheduled session.

 

PAYMENT & RESCHEDULING — 

Payment must be made at the time of booking. If the client needs to request a reschedule on solelunastro.com, they also must let Solelunastro know via email (solelunastro@gmail.com) at least 24 hours before the booked time and date of the session, except in the case of emergency circumstances. If Solelunastro needs to reschedule a session, they will contact the client at least 24 hours before the agreed-upon time and date of the session via email, except in the case of emergency circumstances.

 

*Emergency circumstances refer to an unexpected event that poses a risk of death, injury, or illness and requires immediate response and management. 

If the client cannot make the agreed-upon date, they have two opportunities to reschedule using the calendar availability provided on Solelunastro.com. If the client needs to request a date that is not available, they are free to email solelunastro@gmail.com at least 24 hours before their scheduled session to request an opening.

 

CANCELLATION, LATENESS, & REFUNDS —

The client is entitled to cancel and receive a full refund for up to 24 hours before the agreed-upon date and time of the session. Refunds are processed up to 14 days from the agreed-upon date of the session. If the client needs to cancel their session, they must email solelunastro@gmail.com to confirm their refund so that it can be processed AND cancel their session on solelunastro.com 24 hours before the agreed-upon date and time. 

 

If the client is 15+ minutes late or absent for their scheduled session and does not communicate with or give advanced notice to Solelunastro via email (solelunastro@gmail.com) of lateness or cancellation 24 hours before the start of the session, the client will not be refunded and lose their opportunity to reschedule. 

 

If, at any point during the reading, the client feels that the principles of practice outlined in Solelunastro's terms and conditions are breached, they are entitled and encouraged to request a full refund. In the circumstance of any refunds within the context specified above, Solelunastro will make all efforts to provide the full refunded payment within 14 days from the session date.  

bottom of page